Last Update: 27-06-2019 19:23:59 IST

Refund and Cancellation Policy

Please read carefully about the cancellation and refund policies – for Tour/ Treks / Camping / Events conducted through Trekcommunity 

Events (3 Days and More than 3 Days)

If cancellation done prior to 30 days of outing 75% will be refunded. 
If done prior to 20 days of outing 50% will be refunded. 
If done prior to 10 days of outing 20% will be refunded. 
After that no refund will be provided. 
No show No Refund. 
Individual has to pay extra in case of unforeseen circumstances like road bloackage,rockfall,natural calamities etc if the stay or transportation is extended.

Events (1 or 2 days)

75% refund if notified via phone conversation, 7 or more days prior to the event date. 
50% refund if notified via phone conversation, 4 to 6 days prior to the event date. 
25% refund if notified via phone conversation if cancellation is requested 2 to 3 days prior to the event No refund will be given on cancellation 1 day prior to the event. 
No transfer of tickets here. 
No show No Refund.

Trekcommunity will not offer nor pay any discounts or refunds for missed or unused services due to the traveller’s own fault, negligence or breach of these terms. 
You can transfer your booking to other person only for tours(ticket charges to be borne by individuals only). 

Cancellation totally depends on the total amount. Refund will be paid by NEFT /cheque within 7-10 business days after the completion of event. Even in case of events cancelled by Trekcommunity, the same process will be followed. 
Trekcommunity shall not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings or extension to the camp done by clients/participants (either independently or through us). 
Transfer of booking to another event will be permitted where feasible and will be at the discretion of the management and participant consent. 
Any event cancelled by Trekcommunity will be refunded. 
Payment Gateway and GST charge is non refundable whether cancelled by individual or Trekcommunity. 
In case participant cancels the booking of an event where transfer of booking is done, the participant will be refunded the amount as per applicable cancellation policy. 
In case of cancellation of any event due to reasons beyond control (like Natural calamities, riots, political uncertainty, public transport failure etc.), refund or compensation shall be payable with respect to the given refund norms. 

Any disputes are subject to Mumbai jurisdiction.